
Oregon E-Government Program Service Desk
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Recent activity by Oregon E-Government Program Service Desk-
Systems Status
This article shows current systems and job status. If a listing here describes an issue that you are seeing, the Oregon E-Government Production Support Team is already engaged in finding and imple...
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App Engine Submissions Access Request Instructions
Instructions Use the service desk form for App Engine Submissions Access to request that agency, board or commission users get access to App Engine Form Submissions. Create a login To create a logi...
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View My Service Desk Requests
Overview The whole purpose of the Oregon E-Government Service Desk is to offer an online portal where requests can be submitted, viewed and tracked to completion with two way communication between ...
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Engaging the Assistance of the Service Desk
Overview Servicedesk.oregon.gov is the place to come for assistance and advice with Oregon E-Government online offerings and to engage the Oregon E-Government Program for new services or request ch...
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Manage Your Service Desk Account
Subjects in This Document Recover a Lost Password (forgotten or expired) Normal Password Reset (maintenance) Edit Profile Information (name, email, phone and profile photo) Overview All data a...
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Create a Service Desk Account
Overview Using the Guide and submitting requests to the Oregon E-Government Service Desk require that an account be created first. This is to reduce the amount of SPAM type messages that are recei...
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Introduction to The Oregon E-Government Service Desk
Servicedesk.oregon.gov is the best way to reach NIC’s team, the people behind the Oregon E-Government Program services. This ticketing system receives: Issues or bugs with services we provide suc...
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E-Commerce and TPE
Articles in this section focus on the use of TPE and common questions related to supporting the application and customers using TPE via Oregon E-Commerce services. Each of the links below will req...
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Ticket Types and Priorities
There are two important attributes of service desk tickets that are important to understand, Type and Priority. Type categorizes tickets in light of what is being requested. Priority indicates the...
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Submitting an Issue, Request or Change
to the Oregon E-Government Service Desk is easy. Just navigate to the service desk portal, login and click the 'Submit a request' link at the top of the page. Choose a form that most closely matc...