Social Media Best Practices

Social Media Best Practices – a guide for Oregon agencies

July 2023

Does your agency or program use social media to stay connected and share information with Oregonians? A new resource is available to help: the Social Media Best Practices guide, which the state E-Governance Board recently published.

A committee of state government social media managers worked with the board for almost two years to create this practical guide. It provides agencies with current, effective, and appropriate guidance on social media planning and measurement, security, comment moderation, public records, translation, copyright, accessibility best practices, and other important issues related to online interactions. It also offers direction on creating an effective social media policy.

Social media managers and communicators are encouraged to leverage state government’s best thinking on social media management. Use this guide to complement your agency’s plans for communications and community and media relations.

Hyperlinks:

E-Governance Board

Social Media Best Practices

Submit edits for the Social Media Best Practices document