Create a Custom 404 Page

What is a 404 page:

A 404 error page is an error message that appears when a user tries to access a page that doesn’t exist on your website. This typically happens when a broken link is clicked or a URL is typed incorrectly.

By default, each agency's website has a standard 404 error page with the message, "Well, you found me..." and the image of a Sasquatch:

Locating the 404 page:

• Using the gear in the upper right, choose 'Site contents'
• Navigate to the 'Pages' Library folder. This is where all the pages on your site are stored (note that subsites will have their own Pages library).
• In the Pages library, locate and click the '404' page:

Editing the 404 page:

• Once the 404 page is open, click the gear icon in the upper-right corner and select 'Edit page'. This will open the page in edit mode, where you can modify its content. You will see the text in the right content area and the Sasquatch on the left. You can edit the HTML directly or use SharePoint’s features (e.g., webparts) to customize the page.

Saving Your Changes:

Once you finish editing, click 'Save' from the SharePoint ribbon’s 'Page' tab to save the changes for your personal use only. Be sure to test your changes to ensure it displays correctly across different devices.

To make your changes visible to other users, select 'Check In.' Note that while the page is checked out, others cannot edit it.

When you are ready to make it available publicly, choose 'Publish' from the SharePoint ribbon’s 'Publish' tab. Depending on your agency’s policy, this will either make the page live immediately or will submit a request for approval.